• What we do
• Supporting better work and livelihoods
• Improving public value and service delivery
• Promoting fair and sustainable development

Improving public value and service delivery

For the New Zealand government’s Partnership Resource Centre, we studied the relationship between workforce involvement and productivity, and formulated a definition of public service productivity based on growing public value. more

OxfamGB commissioned us to analyse the positives and negatives of public management of basic services, with case studies of primary education in Tanzania and Mali and of health care in Mozambique and Yemen. more

The World Bank’s Social Development Department commissioned us to build on our studies of participatory democracy in the workplace and municipalities to show how to improve public service delivery in sustainable ways. more

We worked for South Africa’s Government of National Unity to develop a regulatory framework for public-private partnerships in municipal services based on improving quality and efficiency by involving civil society organisations. more