Skip navigation.

Workplace democracy

Social care demands so much more than funding

During the UK general election citizens rather than politicians have shown the spirit of social care

The vocation of nursing

In the aftermath of tragic events in Manchester and London, Julie Porter reflects on what is so special about nursing.

Bringing Buurtzorg to Wales

Hundreds of nurses and NHS managers gave a resounding 'thumbs up' when asked if they would like us to bring Buurtzorg to Wales.

Relieving the ‘stress and strain’ in social care

Care certificate for front line staff will not mend a broken system

Don’t say it if you don’t mean it! Guest blogger Jacqui Francis writes on NHS race (in)equality

"If you say you are committed, why not try the Neil Armstrong approach - one small step."

Collaboration for radical change in public services and international development

Rooting new kinds of public service in new kinds of relationships

Living wage is just the start in valuing home care workers

Paying a living wage to home care workers is a step in the right direction but not enough to transform the service

Learning from Francis: Culture change and staff involvement in the NHS

Promises to protect whistleblowers are welcome but the culture change needed to realise the Francis vision demands much more

Race in the workplace: a barometer of organisational health

The NHS Providers report Leading by Example marks an important change of approach to tackling racial discrimination

Is obesity a disability? A top employment lawyer explains a new European court ruling

A new court ruling, binding on all European Union states, establishes that obesity can be a disability, whatever its cause

Integrated community services demands co-design of relationship-based home care

Jeremy Hunt is promising more nurses and less competition in community services. He's right -- and here's how it can deliver

Staff wellbeing and engagement will make or break NHS England’s Five Year Forward View

If NHS staff are to lead the battle against obesity it is time to focus on improving their own wellbeing and engagement

Yes, depression is an illness, but prevention is better and cheaper than treatment

The renewed focus on mental illness after the death of Robin Williams has both positive and negative features.

Improving staff engagement does not require employee ownership of the NHS

Mixing up evidence about staff engagement in the NHS with employee ownership in private companies is unhelpful.

[R]evolution Road – travelling the terrains of creativity, power and love

"Everybody’s stories are heavily entwined with the oppressive cultural norms many of us say we are trying to dismantle."

The ups and downs of self-employment

Two recent reports show that there are both positive and negative drivers and effects of increasing self-employment

The snowy white peaks of the NHS: time to end the denial

Black and minority ethnic people are seriously under-represented in the NHS leadership, and that matters to us all

Productivity in social care services: innovating for better jobs, service and resource use

Britain's coalition government wants to drive up productivity in social care. It can be done, and it needn't be nasty.

Enough anti-PC jokes: women who are black, LGBT or have a disability are bullied more.

A new report shows that more than half of British women surveyed have suffered recent bullying -- and for minorities it's worse.

999 for the ambulance service?

The NHS staff survey shows especially low morale in the ambulance service. What can be done about it?

How to make every day NHS Change Day

If NHS staff were more systematically involved in planning and implementing decisions every day would be NHS Change Day

One year on from Francis: how much has changed in the NHS?

The challenge of making the cultural changes demanded by the Francis Report remain, but we now know more about how to do it.

Big Society and fractured organisations—is HR part of the problem?

As organisations fragment, the social cost is externalised. Can 'Big Society' really solve the resulting problems?

Caroline Lucas MP is wrong: the Public Service Users Bill is a bad idea

Just when the case for privatisation and outsourcing has never been so weak let's get the public ownership message right

This might hurt a bit: staff engagement and care standards in the NHS

An important new report from the Point of Care foundations highlights that better healthcare requires better staff engagement

Home care of older people: the revolution has started!

Three big steps in the last week could mean the beginning of the end for the current model of home care in Britain

Think big, act small: Roberto Unger’s vision and piecemeal change

We need big thinking but to combine innovation with democratic accountability in public services we also need to think small

Why we need Radical Resilience at work

On National Stress Awareness Day, Surviving Work founder Elizabeth Cotton outlines her vision of Radical Resilience

No such thing as ‘the German model’: principles are universal, but routes must vary.

Employee representation on company boards is a vital form of worker voice but the route to workplace democracy must vary.

The ambulance service: what about the workers?

The NHS staff survey reveals strong evidence of dissastifaction among ambulance staff. What is being done about it?

Why NHS staff involvement is essential to improving care

A new survey has shown shocking -- but far from surprising -- evidence that the voices of NHS staff must be heard more clearly

Would closing ticket offices improve London Underground?

New technology linked to innovation in working practices could improve services -- but only if staff and passengers are engaged.

Employ enough trained staff and engage with them better: key lessons of the Keogh Review

The real lessons about how the NHS can improve are being lost in the political ping pong

The NHS can learn from aviation—but not from Ryanair

Aviation safety depends on getting 'human factors' right. That requires an open and just culture. The NHS needs the same.

Bullying part II: Speaking truth to power is good (but may be dangerous in the NHS)

This is Part 2 of a blog entitled “Bullying: the silent epidemic in the NHS"

The B Team say they want to change the world. Great, but don’t let them rule it.

Equating people and profit makes no sense. Sustainability means deciding which is the master and which the servant.

We need to talk about this: racial discrimination in NHS recruitment

Our new research report raises big questions that suggest racial discrimination in NHS recruitment. This simply has to stop.

Freedom and security at work: can we have both?

We need to find ways to offer employed people more of the benefits of freelancing -- and vice versa.

The climate of fear in Britain’s public sector—and how to change it

British public sector workers are more fearful than ever -- except where change is managed with staff involvement.

Bullying: the silent epidemic in the NHS

In the first part of a series on bullying in the NHS, Roger Kline looks at the scale of the problem and how it has grown.

The NHS tops the league table for workplace stress. Staff and patients deserve better.

The NHS is suffering a stress epidemic. Tackling that problem should be at the heart of efforts to improve patient care.

NHS staff need support to raise concerns about care standards. Our new handbook can help.

NHS staff need practical advice about how to raise and pursue concerns about safety and standards: here it is!

Never again? Roger Kline argues that Jeremy Hunt’s response to the Francis Report is inadequate.

Is the government serious about learning from Mid Staffs? Judging by its response to Francis, it doesn't look like it.

Are charities and their funders fair to interns?

The Institute of Fundraising aims to influence government charity policy. Here's our idea: pay your interns!

What David Cameron’s new patient safety tsar said five years ago. You might be surprised.

The British government has appointed Don Berwick to advise on patient safety. Did they realise what he stands for?

In defence of constructive criticism of the National Health Service

What kind of leadership does the NHS need? A former Health Secretary and a doctor point the way.

Go West to save and improve the NHS

While the government takes steps to privatise the NHS, an inspiring lecture from Professor Michael West showed how to improve it

The catastrophe of precarious work: Elizabeth Cotton challenges Guy Standing

The idea that the 'precariat' is a new class is an obstacle not only to understanding but also to organisation

Fixing capitalism means fixing the firm - Brendan Martin’s blog

A stimulating Valentine's Day message from an Oxford management professor sets a challenge to left and right.