Care certificate for front line staff will not mend a broken system
"If you say you are committed, why not try the Neil Armstrong approach - one small step."
Rooting new kinds of public service in new kinds of relationships
Paying a living wage to home care workers is a step in the right direction but not enough to transform the service
Promises to protect whistleblowers are welcome but the culture change needed to realise the Francis vision demands much more
The NHS Providers report Leading by Example marks an important change of approach to tackling racial discrimination
A new court ruling, binding on all European Union states, establishes that obesity can be a disability, whatever its cause
Jeremy Hunt is promising more nurses and less competition in community services. He's right -- and here's how it can deliver
If NHS staff are to lead the battle against obesity it is time to focus on improving their own wellbeing and engagement
The renewed focus on mental illness after the death of Robin Williams has both positive and negative features.
Mixing up evidence about staff engagement in the NHS with employee ownership in private companies is unhelpful.
"Everybody’s stories are heavily entwined with the oppressive cultural norms many of us say we are trying to dismantle."
Two recent reports show that there are both positive and negative drivers and effects of increasing self-employment
Black and minority ethnic people are seriously under-represented in the NHS leadership, and that matters to us all
Britain's coalition government wants to drive up productivity in social care. It can be done, and it needn't be nasty.
A new report shows that more than half of British women surveyed have suffered recent bullying -- and for minorities it's worse.
The NHS staff survey shows especially low morale in the ambulance service. What can be done about it?
If NHS staff were more systematically involved in planning and implementing decisions every day would be NHS Change Day
The challenge of making the cultural changes demanded by the Francis Report remain, but we now know more about how to do it.
As organisations fragment, the social cost is externalised. Can 'Big Society' really solve the resulting problems?
Just when the case for privatisation and outsourcing has never been so weak let's get the public ownership message right
An important new report from the Point of Care foundations highlights that better healthcare requires better staff engagement
Three big steps in the last week could mean the beginning of the end for the current model of home care in Britain
We need big thinking but to combine innovation with democratic accountability in public services we also need to think small
On National Stress Awareness Day, Surviving Work founder Elizabeth Cotton outlines her vision of Radical Resilience
Employee representation on company boards is a vital form of worker voice but the route to workplace democracy must vary.
The NHS staff survey reveals strong evidence of dissastifaction among ambulance staff. What is being done about it?
A new survey has shown shocking -- but far from surprising -- evidence that the voices of NHS staff must be heard more clearly
New technology linked to innovation in working practices could improve services -- but only if staff and passengers are engaged.
The real lessons about how the NHS can improve are being lost in the political ping pong
Aviation safety depends on getting 'human factors' right. That requires an open and just culture. The NHS needs the same.
This is Part 2 of a blog entitled “Bullying: the silent epidemic in the NHS"
Equating people and profit makes no sense. Sustainability means deciding which is the master and which the servant.
Our new research report raises big questions that suggest racial discrimination in NHS recruitment. This simply has to stop.
We need to find ways to offer employed people more of the benefits of freelancing -- and vice versa.
British public sector workers are more fearful than ever -- except where change is managed with staff involvement.
In the first part of a series on bullying in the NHS, Roger Kline looks at the scale of the problem and how it has grown.
The NHS is suffering a stress epidemic. Tackling that problem should be at the heart of efforts to improve patient care.
NHS staff need practical advice about how to raise and pursue concerns about safety and standards: here it is!
Is the government serious about learning from Mid Staffs? Judging by its response to Francis, it doesn't look like it.
The Institute of Fundraising aims to influence government charity policy. Here's our idea: pay your interns!
The British government has appointed Don Berwick to advise on patient safety. Did they realise what he stands for?
What kind of leadership does the NHS need? A former Health Secretary and a doctor point the way.
While the government takes steps to privatise the NHS, an inspiring lecture from Professor Michael West showed how to improve it
The idea that the 'precariat' is a new class is an obstacle not only to understanding but also to organisation
A stimulating Valentine's Day message from an Oxford management professor sets a challenge to left and right.