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The Duty of Care

Relieving the ‘stress and strain’ in social care

Care certificate for front line staff will not mend a broken system

Co-production demands radical rethinking of the health and social care workforce

Adult Community Services at Guy's and St Thomas's NHS Foundation Trust are showing the way in co-production

Learning from Francis: Culture change and staff involvement in the NHS

Promises to protect whistleblowers are welcome but the culture change needed to realise the Francis vision demands much more

Race in the workplace: a barometer of organisational health

The NHS Providers report Leading by Example marks an important change of approach to tackling racial discrimination

Staff wellbeing and engagement will make or break NHS England’s Five Year Forward View

If NHS staff are to lead the battle against obesity it is time to focus on improving their own wellbeing and engagement

Yes, depression is an illness, but prevention is better and cheaper than treatment

The renewed focus on mental illness after the death of Robin Williams has both positive and negative features.

Improving staff engagement does not require employee ownership of the NHS

Mixing up evidence about staff engagement in the NHS with employee ownership in private companies is unhelpful.

The snowy white peaks of the NHS: time to end the denial

Black and minority ethnic people are seriously under-represented in the NHS leadership, and that matters to us all

999 for the ambulance service?

The NHS staff survey shows especially low morale in the ambulance service. What can be done about it?

How to make every day NHS Change Day

If NHS staff were more systematically involved in planning and implementing decisions every day would be NHS Change Day

One year on from Francis: how much has changed in the NHS?

The challenge of making the cultural changes demanded by the Francis Report remain, but we now know more about how to do it.

This might hurt a bit: staff engagement and care standards in the NHS

An important new report from the Point of Care foundations highlights that better healthcare requires better staff engagement

Safe staffing and skill mix: a hot topic for the NHS in 2014

The NICE review of safe staffing levels must be genuinely based on evidence and consultation, as Robert Francis recommended

Home care of older people: the revolution has started!

Three big steps in the last week could mean the beginning of the end for the current model of home care in Britain

Inspection doesn’t work! NHS needs TQM not CQC, writes Roy Lilley

It's time to learn that the NHS needs total quality management, says leading healthcare commentator Roy Lilley.

Why NHS staff involvement is essential to improving care

A new survey has shown shocking -- but far from surprising -- evidence that the voices of NHS staff must be heard more clearly

Should health care assistants be less regulated than vets?

As Francis showed, when hospitals are under pressure to cut budgets there is a strong temptation to get the skills mix wrong.

Employ enough trained staff and engage with them better: key lessons of the Keogh Review

The real lessons about how the NHS can improve are being lost in the political ping pong

The NHS can learn from aviation—but not from Ryanair

Aviation safety depends on getting 'human factors' right. That requires an open and just culture. The NHS needs the same.

Bullying part II: Speaking truth to power is good (but may be dangerous in the NHS)

This is Part 2 of a blog entitled “Bullying: the silent epidemic in the NHS"

We need to talk about this: racial discrimination in NHS recruitment

Our new research report raises big questions that suggest racial discrimination in NHS recruitment. This simply has to stop.

The climate of fear in Britain’s public sector—and how to change it

British public sector workers are more fearful than ever -- except where change is managed with staff involvement.

Bullying: the silent epidemic in the NHS

In the first part of a series on bullying in the NHS, Roger Kline looks at the scale of the problem and how it has grown.

The NHS tops the league table for workplace stress. Staff and patients deserve better.

The NHS is suffering a stress epidemic. Tackling that problem should be at the heart of efforts to improve patient care.

NHS staff need support to raise concerns about care standards. Our new handbook can help.

NHS staff need practical advice about how to raise and pursue concerns about safety and standards: here it is!

Never again? Roger Kline argues that Jeremy Hunt’s response to the Francis Report is inadequate.

Is the government serious about learning from Mid Staffs? Judging by its response to Francis, it doesn't look like it.

What David Cameron’s new patient safety tsar said five years ago. You might be surprised.

The British government has appointed Don Berwick to advise on patient safety. Did they realise what he stands for?

In defence of constructive criticism of the National Health Service

What kind of leadership does the NHS need? A former Health Secretary and a doctor point the way.

Go West to save and improve the NHS

While the government takes steps to privatise the NHS, an inspiring lecture from Professor Michael West showed how to improve it

Defensive denial won’t save the NHS—Roger Kline’s blog

NHS staff feel under attack, but if they take it out on campaigners for better services we will all be losers

Francis: good in parts, but be careful what you wish for

The public inquiry into the Mid Staffs scandal showed the need for culture change -- but will the report deliver it?

Britain’s school reforms are leaving vulnerable children in the shadows

Privatisation and deregulation of Britain's schools is leading to a growing number of children losing education and protection.

Workplace bullying in health and social care: bad for staff, worse for the people they serve

In this Anti-Bullying Week, let's remember that staff are not the only victims

‘Employee engagement’: control or empowerment?

Britain's NHS Employers support the government-backed Engage for Success. But what do they mean by 'employee engagement'?

Whistleblowing: publicly encouraged but still dangerous

With the BBC Panorama programme today exposing yet another mistreatment scandal, we ask: why is whistleblowing still so risky?

Health care professionals kept quiet about Jimmy Savile: why didn’t they speak out?

Sexual abuse allegations against the late BBC presenter have not shocked all nurses. So why didn't anyone whistleblow?

The price of misplaced loyalty

Britain's NHS is often not a safe place to raise concerns about patient care or poor practice or financial skulduggery