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Public service

Social care demands so much more than funding

During the UK general election citizens rather than politicians have shown the spirit of social care

The vocation of nursing

In the aftermath of tragic events in Manchester and London, Julie Porter reflects on what is so special about nursing.

Bringing Buurtzorg to Wales

Hundreds of nurses and NHS managers gave a resounding 'thumbs up' when asked if they would like us to bring Buurtzorg to Wales.

Beyond the Self Management Hype

Richard Wilson blogs about his conversation with Brendan on the introduction of Buurtzorg to the UK.

Buurtzorg repository of resources

Want to learn about Buurtzorg? Explore the case studies and research in our repository of resources:

Person centred care—from rhetoric to reality

As NHS leaders hear they will have to manage without more money, Buurtzorg demonstrates integration led by front-line staff...

Growing Old Together—the challenge facing us all

A recent report from the NHS Confederation adds to the growing evidence that radical change is needed

Relieving the ‘stress and strain’ in social care

Care certificate for front line staff will not mend a broken system

Don’t say it if you don’t mean it! Guest blogger Jacqui Francis writes on NHS race (in)equality

"If you say you are committed, why not try the Neil Armstrong approach - one small step."

Collaboration for radical change in public services and international development

Rooting new kinds of public service in new kinds of relationships

Creative leadership through tough times

As the gap between resource supply and service demand widens, Brendan Martin reflects on what makes good leadership

Living wage is just the start in valuing home care workers

Paying a living wage to home care workers is a step in the right direction but not enough to transform the service

Co-production demands radical rethinking of the health and social care workforce

Adult Community Services at Guy's and St Thomas's NHS Foundation Trust are showing the way in co-production

Learning from Francis: Culture change and staff involvement in the NHS

Promises to protect whistleblowers are welcome but the culture change needed to realise the Francis vision demands much more

Race in the workplace: a barometer of organisational health

The NHS Providers report Leading by Example marks an important change of approach to tackling racial discrimination

Integrated community services demands co-design of relationship-based home care

Jeremy Hunt is promising more nurses and less competition in community services. He's right -- and here's how it can deliver

The NHS Five Year Forward View: where are home care providers and their staff?

There is so much promise in NHS England's Five Year Forward View. Home care services could hold the key to making it a reality

Staff wellbeing and engagement will make or break NHS England’s Five Year Forward View

If NHS staff are to lead the battle against obesity it is time to focus on improving their own wellbeing and engagement

Yes, depression is an illness, but prevention is better and cheaper than treatment

The renewed focus on mental illness after the death of Robin Williams has both positive and negative features.

Improving staff engagement does not require employee ownership of the NHS

Mixing up evidence about staff engagement in the NHS with employee ownership in private companies is unhelpful.

The snowy white peaks of the NHS: time to end the denial

Black and minority ethnic people are seriously under-represented in the NHS leadership, and that matters to us all

Productivity in social care services: innovating for better jobs, service and resource use

Britain's coalition government wants to drive up productivity in social care. It can be done, and it needn't be nasty.

999 for the ambulance service?

The NHS staff survey shows especially low morale in the ambulance service. What can be done about it?

How to make every day NHS Change Day

If NHS staff were more systematically involved in planning and implementing decisions every day would be NHS Change Day

One year on from Francis: how much has changed in the NHS?

The challenge of making the cultural changes demanded by the Francis Report remain, but we now know more about how to do it.

Caroline Lucas MP is wrong: the Public Service Users Bill is a bad idea

Just when the case for privatisation and outsourcing has never been so weak let's get the public ownership message right

This might hurt a bit: staff engagement and care standards in the NHS

An important new report from the Point of Care foundations highlights that better healthcare requires better staff engagement

Why should a junior lawyer earn more than a train driver?

Lawyers fighting legal aid cuts undermine their argument with spurious claims about relative merit