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The Duty of Care

The Francis Report into up to 1,200 unnecessary deaths at Mid Staffordshire NHS Foundation Trust exposed a catalogue of neglect and abuse when it was published on 6 February 2013.

The inquiry also revealed a management culture in which health care professionals and other staff feel afraid to raise concerns about standards -- not least after some were punished for doing so.

Our Duty of Care service aims to support NHS staff in raising concerns about care standards and to improve the culture of the organisations in which they work.

Here you can download our Duty of Care handbook, which gives practical advice about using professional codes and employment contracts to defend the right of healthcare professionals to assert their duty of care.

We also offer research, training and consultancy services to support health and social care employers and staff unions and professional bodies in this work.

Please contact us to arrange an initial conversation about what you are aiming to do and how we might be able to help.

Disclaimer notice: the advice contained on this website is for information only and does not constitute legal advice. Each situation is unique and the information provided here is not to be relied on without also seeking advice from a competent trade union official, professional body or a qualified lawyer aware of your specific situation.

Additional online resources

Health care standards and regulation

The Francis Report and Mid Staffs

Whistleblowing resources

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